Store policy

Payment
We accept Visa, Mastercard and PayPal.

Security

We work with the two trusted online payment providers, Stripe and PayPal. The Lazum store and site are encrypted with SSL. Orders are secured and handled by Snipcart. Each request to the Snipcart API is encrypted through SSL.

When paying with a credit card the only server that has access to your card number is Stripe. When paying with Paypal the only server that has access to you payment details is PayPal.

Lazum and Snipcart do not store or have access to your credit card information.

Shipping
Estimated shipping times: 1-5 business days. We ship USPS.

Taxes
We collect sales tax (IVU 11.5%) as established by Puerto Rico law.

Returns & Exchanges
We accept returns and exchanges for any reason, no hassles.
Contact us within 14 days of delivery.
Ship items back within 30 days of delivery.
Please contact us if you have any problems with your order.

Conditions
Buyers are responsible for return shipping costs.
Returns not available for sale items.


Refunds
Refund will be processed once the item is received.
The original shipping cost is non-refundable. This will be deducted from the refund. The refund will be made to the original payment method.


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